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  • Mail: info@tvivo.de
  • Address: 123 Main Street, Springfield, Illinois, 62701, USA

Instant Digital Delivery

Learn about our instant delivery process and how to access your Premium TV service.

Instant Digital Delivery

Your Premium TV service credentials are delivered instantly via email after payment (with some exceptions). No waiting, no shipping delays – start streaming immediately!

Delivery Process

1. Complete Payment

Choose your package and complete the secure payment using any of our accepted methods.

Note on Bank Transfers:
  • Payments via bank transfer are processed within 24-48 hours (Saturday, Sunday, and holidays excluded)
  • When selecting bank transfer, a unique reference is provided to include in the transfer.
  • This reference allows us to automatically track the payment and confirm delivery without delays.

2. Instant Processing

  • For instant payments (card, PayPal, cryptocurrency), your account is activated automatically within seconds
  • For reseller orders, account preparation may take up to 24 hours

3. Email Delivery

Receive your login credentials and setup instructions immediately after payment confirmation.

4. Start Streaming

Follow the instructions and start enjoying your Premium TV service right away on any compatible device.

What You'll Receive

Email Contents:

  • Username: your unique login username
  • Password: your secure account password
  • Server URL: M3U playlist URL for your devices
  • EPG URL: Electronic Program Guide URL
  • Setup Instructions: step-by-step device configuration
  • Support Information: contact details for technical support

Supported Devices

Android

iOS

Windows

Linux

Smart TV

Fire Stick

Android Box

PC/Mac

Delivery Timeframes

  • Instant: 99% of orders
  • Within 5 minutes: complex orders
  • Within 1 hour: manual review cases
  • Up to 24 hours: reseller orders
  • 24-48 hours (excluding Sat, Sun, and holidays): bank transfers tracked via reference

Troubleshooting

If you don't receive your email:

  • Check your spam/junk folder
  • Verify the email address used at checkout
  • Wait up to 5 minutes for instant payments
  • For bank transfers, make sure you entered the unique reference correctly so our system can automatically track the payment
  • Contact support via the form at tvivo.de/contact with your order number

Note: Some email providers may delay delivery. If you haven't received your credentials within 1 hour (or within the specified times for reseller/bank transfer orders), contact our support team.

Need help with setup? Contact us via the form at tvivo.de/contact