Privacy Policy

We may collect:

• Name, email, and contact information
• Payment information and subscription history
• Device data and IP address
• Automatically collected data such as usage statistics, logs, and cookies

We use your data to:

• Provide and manage your TVivo subscription
• Process payments and transactions
• Improve security and prevent fraud
• Enhance our services and user experience
• Communicate important information about your account
• Improve our services and marketing communications

We protect your information using appropriate technical and organizational measures:

• Secure storage and transmission of data
• Encryption for sensitive information
• Secure authentication and staff training

You have the right to:

• Access your personal data
• Correct any inaccuracies
• Delete your data at the end of your subscription
• Withdraw consent for data processing (e.g., for marketing purposes)

We use cookies and similar technologies to:

• Improve user experience
• Analyze service usage
• Provide personalized content
• Ensure security and prevent fraud

You can manage your cookie preferences via Cookiebot.

We do not transfer our customers' data abroad.

We retain personal data only for the duration of your subscription and as needed to comply with legal or security obligations.

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

We may update this policy to improve services or comply with the law.
Any changes will be posted here, with the "Last updated" date updated accordingly.

For any questions or requests regarding privacy, contact us at:
Email: info@tvivo.de